Using the Library

Using the Library

Your comprehensive guide to accessing and utilizing NSBM Library services

Library Access Policy

We are committed to providing a safe and conducive environment for research, learning, and exploration.

Students

All currently enrolled students of NSBM Green University are granted access to the library during regular operating hours.

Valid Student ID Required Full Access

Faculty & Staff

Faculty and staff members of NSBM Green University with valid identification are welcome to use the library's facilities and resources.

Staff ID Required Extended Privileges

Visitors

Visitors may be granted access to the library for specific purposes, such as attending a public event or conducting research.

Prior Approval Limited Access

Student ID Requirements

Entrance Gate

Students are required to present their valid university student identification card at the entrance gate. Failure to do so may result in restricted access.

Lost or Stolen IDs

In the event of a lost or stolen student ID card, students should promptly report the loss to University IT division and follow their procedures for obtaining a replacement ID.

Student in library
Secure Access

Your safety and security are our priority

Conduct & Responsibilities

  • All library users are expected to adhere to the library's code of conduct
  • Maintain a quiet and respectful atmosphere for study and research
  • Library materials should be handled with care
  • Any damage or loss should be reported immediately to library staff

Questions & Concerns

If you have questions, concerns, or require assistance with library access or policies, please don't hesitate to contact us:

0115445085

library@nsbm.ac.lk

By accessing NSBM library, you agree to comply with this access policy statement and any other relevant library policies.

Membership, Borrowing & Returning Policy

This policy outlines how to become a member, borrow materials, and responsibly enjoy the resources available at NSBM Library.

Membership Eligibility

  • Registered students of NSBM automatically become members of the NSBM library
  • Faculty and staff members may register by submitting the duly completed membership form obtainable from the library
Student reading
Join Our Community

Become a member and unlock unlimited learning

Borrowing Privileges and Loan Period

Borrowing privileges and loan periods vary based on user categories and are subject to NSBM library policies.

User Category Lending Books Reference Books Maximum Checkouts Lending Period
Students 2 No 2 2 weeks
Academic Staff - Permanent 10 5 15 3 months
Academic Staff - Temporary 3 No 3 2 weeks
Non-Academic Staff 5 1 6 1 month

Borrower's Responsibilities

Borrowers are responsible for:

  • Returning borrowed materials by the due date
  • Renewing materials if needed
  • Paying fines and fees for overdue, lost, or damaged items
  • Notifying the library of any changes in contact information

Returns

Borrowed materials must be returned directly to the library's circulation desk during regular operating hours.

Circulation Desk Hours:
  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: 10:00 AM - 4:00 PM

Renewal, Reservation, and Recall Policy

This policy outlines how to extend your borrowing period, reserve items, and manage recalls for a seamless library experience.

Easy Renewals

Extend your borrowing period up to 2 times through multiple convenient methods

  • Online portal access
  • Phone & email support
  • 14-day extension period
Smart Reservations

Reserve materials currently in use and get notified when they become available

  • Up to 5 active reservations
  • Automatic notifications
  • 3-day pickup window
Priority Recalls

Academic priority system ensures fair access to essential materials

  • 7-day return period
  • Email & phone alerts
  • Priority for urgent needs

Renewal of Library Materials

Renewal Period

Borrowers may renew library materials if they wish to extend the loan period. The standard renewal period is fourteen days.

Renewal Limit

Items can be renewed up to a maximum of two times, provided that no other borrower has requested the item.

Overdue Items

Overdue items may not be renewed until they have been returned and any associated fines or fees have been paid.

Renewal Methods

Borrowers may renew materials through the following methods:

Online Portal

Log into your library account through our online portal to renew books with just a few clicks.

Phone Renewal

Call the circulation desk at 0115445085 during operating hours to renew your materials.

Email Request

Send a renewal request to library@nsbm.ac.lk with your student ID and item details.

In-Person

Visit the circulation desk with your items and ID card for immediate renewal assistance.

Reservation of Library Materials

Reservation Eligibility

Borrowers may reserve library materials that are currently checked out by other patrons.

Reservation Procedure
  • Place a reservation request over the phone, online, or in person at the circulation desk
  • Patrons will be notified via email or phone when the reserved item becomes available
  • Reserved items must be picked up within three days after notification
  • Failure to pick up within timeframe will result in reservation cancellation
Reservation Limits

Each borrower may have up to 5 active reservations at any given time.

Student searching for books
Reserve Your Books

Never miss out on the resources you need

Recall of Library Materials

Recall Eligibility

Library materials may be recalled if requested by another borrower who has an urgent academic need for the item.

Recall Procedure
1
Request Initiated

Another patron requests a recall for an item you currently have

2
Notification Sent

You will receive notification via email or phone

3
Return Required

Item must be returned within 7 days from notification

Important: Failure to return a recalled item within the specified time frame may result in fines and suspension of borrowing privileges.

Need Assistance?

For inquiries or further assistance regarding renewal, reservation, or recall of library materials, please contact our library staff:

Phone Support: +94 11 544 5085
Monday - Friday: 9:00 AM - 5:00 PM
Email Support: library@nsbm.ac.lk
Response within 24 hours
Visit Us: Circulation Desk
NSBM Green University Library, Ground Floor
Live Chat: Available on our library website
Monday - Friday: 9:00 AM - 5:00 PM
Quick Tip: Have your student ID and item details ready when contacting us for faster service!

Quick Reference Guide

Renewal Limits
  • Maximum renewals: 2 times
  • Extension period: 14 days each
  • Condition: No pending requests
  • Overdue items: Cannot be renewed
Reservation Limits
  • Active reservations: Up to 5
  • Pickup window: 3 days
  • Notification method: Email/Phone
  • Cancellation: Automatic after deadline
Recall Process
  • Return period: 7 days
  • Notification: Email/Phone
  • Priority: Academic needs
  • Consequences: Fines if delayed

Library Overdue Policy

This policy outlines how to manage overdue materials for a seamless library experience.

Overdue Materials

Library materials borrowed from NSBM Library are expected to be returned on or before their due dates.

Due Dates and Renewals

Borrowers are responsible for keeping track of the due dates for borrowed items. Renewals can be requested if borrowers wish to extend the loan period.

See Renewal Policy
Student studying in library
Stay On Track

Keep track of your due dates to avoid fines

Overdue Notices

To help borrowers manage their loans, the library sends courtesy reminders via email, phone, or other provided contact information as a courtesy.

Important: Failure to receive these reminders does not absolve borrowers of their responsibility to return materials on time.

Fines and Fees

Daily Fine: Rs. 20 per day per item
Lost/Damaged: Replacement cost + fines

Borrowers are responsible for the replacement cost of any lost or damaged materials in addition to any overdue fines.

Suspended Privileges

Borrowing privileges will be suspended if overdue materials are not returned within 90 days after the due date.

What happens during suspension:
  • Cannot borrow new materials
  • Cannot renew existing loans
  • Cannot reserve materials

Clearing Overdue Accounts

To clear overdue accounts, borrowers must:

1 Return overdue materials
2 Settle outstanding fines or fees
3 Visit circulation desk for clearance

Appeals

Borrowers who wish to appeal overdue fines or fees may do so by submitting a written appeal to the librarian.

Appeal Requirements:
  • Written explanation of circumstances
  • Clear justification for appeal
  • Supporting documentation (if applicable)

Contact Information

For inquiries or further assistance regarding overdue materials or fines, please contact the library staff:

0115445085

library@nsbm.ac.lk

Circulation Desk, NSBM Library

Lost and Damaged Books Policy

This policy outlines the responsibilities and procedures for borrowers regarding lost or damaged library materials.

Borrower's Responsibility

It is the responsibility of all borrowers to exercise due care in handling and safeguarding library materials borrowed from NSBM library.

Borrowers are required to:
  • Ensure borrowed materials are kept in good condition
  • Protect materials from damage
  • Promptly report any damage or loss to the librarian
  • Provide written explanation for damage or loss
Students handling books
Handle With Care

Protect our valuable resources

Replacement of Lost or Damaged Materials

In the event that library materials are lost or damaged, borrowers are required to take one of the following actions:

Replacement with New Copy

Borrowers must replace the lost or damaged book with a new and unused copy of:

  • Same author(s)
  • Same title
  • Same edition
If the original edition is no longer available, the borrower may replace it with the latest edition.
Compensation

Alternatively, borrowers may opt to compensate the library for lost or damaged materials.

Compensation includes:
  • Cost of the item
  • Processing fees
  • Other relevant charges determined by the library

Payment Process

If a borrower is required to pay for a lost or damaged library item, the following steps should be followed:

1
Fill Application Form

Complete the relevant application form provided by the library

2
Make Payment

Pay for replacement or compensation at the designated payment counter of the university

3
Card Processing

After payment, the borrower's membership card will either be released or canceled based on the situation

4
System Update

The library management system and accession register will be updated to reflect the replacement or compensation

Timeline

Reporting Period

Report loss/damage immediately

Action Required

Within 7 days after informing the librarian

Consequences

Failure to act within timeline may result in additional penalties

Contact Information

For inquiries or further assistance related to lost or damaged materials, please contact the library staff:

Phone

0115445085

Email

library@nsbm.ac.lk

Location

Circulation Desk
NSBM Library

Library Clearance Policy

This policy outlines the procedures and requirements for students, faculty, and staff to clear their library accounts when leaving the university.

Library Clearance Process

Ensuring that all library materials are returned, and outstanding obligations are settled is essential for a smooth transition and continued access to university resources.

Why Library Clearance is Important:
  • Ensures all materials are accounted for
  • Prevents hold on transcripts or diplomas
  • Maintains good standing with the university
  • Enables future access to alumni services
Students in library
Complete Your Journey

Clear your library account for a smooth transition

Students

Graduating Students

Graduating students are required to clear their library accounts before receiving their diplomas or academic transcripts.

Requirements:
  • Return all borrowed library materials
  • Settle any outstanding fines or fees
  • Complete the library clearance process as specified by the university's registrar
Discontinuing Students

Students who are discontinuing their enrollment or leaving the university for any reason must also clear their library accounts.

The same procedures apply as for graduating students.

Faculty and Staff

Resigning/Retiring Staff

Faculty and staff members who resign or retire from their positions are required to clear their library accounts.

This includes:
  • Returning all borrowed library materials
  • Settling any outstanding fines or fees
  • Completing clearance before final working day

Library Clearance Requirements

Returning Library Materials

All borrowed library materials must be returned to the library, including:

  • Books
  • Journals
  • Media materials
  • Any other borrowed items
Failure to return library materials will result in withholding of transcripts or other relevant documents.
Settling Fines and Fees

Any outstanding fines, fees, or charges accrued on a borrower's library account must be paid in full.

This may include:
  • Fines for overdue materials
  • Replacement costs for lost or damaged items
  • Other charges related to library services

Non-Compliance

Consequences of Non-Compliance:
  • Delayed graduation
  • Transcript issuance hold
  • Other administrative actions as per university policies

Failure to comply with the library clearance policy may result in these administrative actions until all requirements are met.

Contact Information

For inquiries or further assistance related to library clearance, please contact the library's circulation desk:

0115445085
library@nsbm.ac.lk
Circulation Desk, NSBM Library
Monday - Friday: 9:00 AM - 5:00 PM
Pro Tip:

Start your clearance process early to avoid any last-minute issues with graduation or final documentation.